The current cloud computing landscape is crowded, as many vendors offer a cloud-based solution with varying definitions of the cloud. There are quite a few large and smaller-scale providers that deliver a true cloud platform that is dynamic, elastic and remotely accessible. Many early adopters of the cloud were larger companies; however, there has been a significant increase in SMB and mid-market firms embracing the cloud. CGS has been building all of its products with the cloud in mind since they first started offering BlueCherry® as a SaaS solution in 2008. Founded in New York City in 1984, CGS is a leading global provider of technology-enabled business solutions including cloud hosting, managed services and infrastructure services. Phil Friedman is the President and CEO of the firm.
CGS offers a variety of cloud solutions including SaaS (Software as a Service) for their ERP products, IaaS (Infrastructure as a Service) for non-CGS applications and DaaS(Desktop as a Service) for desktops and mobile devices. CGS, an early entrant and adopter of cloud technology, has been providing these services for mission critical applications since 2008.
CGS follows a cloud-first design philosophy. When new modules, products or updates to existing products are designed, the architecture assumes eventual transition to the cloud. Wherever possible, standard frameworks and public APIs are utilized to facilitate integration between CGS’s cloud offerings and other cloud-based products.
CGS provides a full SaaS ERP platform based on BlueCherry for many customers within the apparel industry, including for Joe Benbasset Inc., a leading junior clothing brand. CGS’s cloud-based application requires no end user maintenance or technical support. This has allowed CIOs and IT management of many leading apparel, retail and other major corporations in various industries to focus on projects and business-valued activities instead of maintenance of their ERP system.
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CGS offers diverse components in order to satisfy all of their customers’ needs. Each of these solutions seamlessly integrate to provide an overall solution platform that meets an individual customer’s needs, with only the features and functions that they require. At the same time, CGS solutions allow them to expand and add functionality as their organization requires. For example, an organization may begin with Disaster Recovery as a Service, and then migrate BlueCherry, Microsoft Dynamics and eventually other mission critical applications such as CRM and BI to the cloud. CGS also identifies the right cloud platform for other use cases such as web hosting, email and other similar requirements.
CGS offers a variety of services including global outsourcing,cloud hosting, managed services and call center business process outsourcing. “This requires us to have the flexibility to respond to customer specific requirements while having the agility to respond to triggers associated with mergers and acquisitions, regulatory drivers or competitive demands,” says Phil.
Road Map Ahead
As enterprises face the challenge of changing technology, CGS is poised not only for continued growth but also for a renewed commitment—to their customers, employees and to the entrepreneurial spirit that has been their trademark. If the past is truly prologue, then the future holds the promise of even greater success for CGS. CGS is committed to further development of their leading solutions for cloud and managed services including incorporation of disruptive technologies that customers are leveraging for process optimization, application modernization and revenue generation.