Phone Data Reveals Key Business Insights IF You Know How to...

By Sharon Harry, Marketing Director, Metropolis Technologies Inc The communication channel has grown more complex in the last decade with the introduction of social media,...

MEET YOUR NEWLY OPTIMIZED PLANNING PROCESS

By Brian McCarthy, Director of Sales, RAMP Consulting The financial planning process is often an intense and complex process that spans multiple business groups...

Why Being Paranoid Is Healthy For Today’s CIO

By Eric Johnson, CIO, DocuSign Andy Grove, the former CEO of Intel, once said “Success breeds complacency. Complacency breeds failure. Only the paranoid survive.” In...

Riding the Customer Experience Rollercoaster

By Alok Kulkarni, CEO, Cyara Solution Delivering an exceptional customer experience (CX) today often feels somewhat like riding the roller coaster at your nearest amusement...

Workflow With Task Management And Automation Enables Growth

By Jim Pixley, Director of Information Technology, Telnet Worldwide On Technology Issues One of the biggest technology issues I’ve faced during my career in Telecom has...

B/OSS Evolution in the Era of Internet of Things (IoT)

By Andriy Zhylenko, CTO, PortaOne, Inc. For any new technology—even one as promising as the Internet of Things (IoT)—to be considered successful, it must generate...

Cyber Security Audits and Your Enterprise Content

By Antonio Maio, Senior Manager & Senior SharePoint Architect, Protiviti ECM or Enterprise Content Management – that’s how we refer to the systems in our...

IT- The Future For Telecomm

According to Jerry Horton, Telecommunications is one of the grandfathers of modern IT providing the very foundations of switching, routing, framing protocols, and how...

Using Google to Your Advantage

By Shawn Moore, President & CEO, Think Profits.com Inc. Google is a Beast – But it Can Be Tamed Google has become the default. Whether you...

Fundamentals for Success in Education Technology

By Linnette Attai, Founder, PlayWell LLC. Education technology providers are under significant pressure. Questions about whether or not existing legislation is sufficient to protect student...